Am I signing up for a recurring payment plan?
Are there rules for packing?
Purchasing a package does not put customers on recurring payment plans. Summer Break Storage uses a third party plug-in called MoonClerk to process delayed payments via Stripe. This allows customers to register in advance at their convenience without being charged immediately at the time of registration. A one time charge will be applied to all registered accounts on April 1, 2024. Customers wishing to continue services for future academic years must register again the following year.
Yes. Packing guidelines are as follows:
Pack all your belongings in boxes, totes, suitcases or other suitable means of restraint/collection of loose belongings. Loose items will not be accepted at the time of collection. Boxes and other packing supplies are available at the Kenyon Bookstore. Your packaged belongings should be left locked in your room for pickup by SBS personnel at a later date coordinated with Kenyon College. You do not need to be present at pickup time. A detailed inventory will be provided to you along with photos of your belongings.
Label all of your items using a marker at a minimum of two locations. Please include the following information:
Please make sure to note “SBS” on all your items to be picked up.
Name (First and Last)
We recommend keeping an inventory of the contents of your boxes to make it easier for us to find an item for you in the event that you packed something you needed. This can be done on the outside of the box or you can keep a separate list and use a numbering scheme for your boxes. You can verify this inventory against the inventory and photos that SBS provides after pickup.
Do not pack perishable items, liquids of any type, aerosols, and flammable belongings.
Do not pack items in plastic bags or garbage bags.
Do not use packing containers that are too large. Make sure all of your packaged items fit through a door frame.
Packaged Items (boxes, totes, suitcases, duffle bags, etc.) shall not exceed a total weight greater than fifty pounds.
Do not pack in cardboard boxes larger than 18”H x 20” W x 20” D (standard, large bookstore box). Larger boxes will not be accepted as they do not hold-up during transport and result in damage to the contents.
Properly secure and seal your boxes. Use 2” to 3” packing tape. Do not use masking tape, duct tape, string, etc. Use a minimum of three strips of tape each to secure the top, bottom, and sides of the packing container.
Protect your belongings. Use appropriate packing materials, towels, blankets, newspaper, clothes, etc. to pack fragile items. Be sure your belongings are secure such that they cannot move around in the packing container.
Fill your packing containers full to the top. Partially full containers are not permitted and are likely to result in damage to the packing container and the contents of said container. Use packing materials as filler if necessary.
Make sure your clothing, bedding and other soft items are clean and completely dry prior to packing. Do not use plastic bags or other airtight containers to pack these items as they will trap moisture.
Electronics should be packaged in their original packaging as it is specifically designed and of the appropriate size to protect that device. This includes televisions and computer screens. Electronics that are missing their original box and are too big to fit in a box should be wrapped in other packing materials such as bubble wrap, cardboard to protect the screens, and plastic to prepare them for transport.
Valuable items (such as jewelry, coins, cash, and collectables), items of intangible value and considered irreplaceable, extremely fragile items (such as glass, ceramic, etc.) should not be packaged for storage with Summer Break Storage.
Framed posters, artwork, etc. shall be securely and safely packed in appropriate sized boxes. Unframed posters, artwork, etc. shall be rolled and packed in document tubes.
Large items (such as furniture, chairs, bikes, carpets/rugs, etc.) that cannot be packed in boxes, totes, suitcase, etc. should be wrapped in shipping products designed for the purpose of added protection. Items that are not appropriately protected are subject to wear and tear during transport.
All operable drawers and doors must be secured shut.
Drawers and cabinets in furniture designed for storage must be completely empty. This includes multi-tier plastic drawer organizers.
Soft surface items such as chairs and futon mattresses should be completely wrapped in plastic.
Refrigerators/freezers shall be empty, defrosted, clean, and dry at the time of collection. The defrosting process needs to start 24 hours in advance of your departure from campus. Glass shelves should be secured with tape. The power cord shall be secured such that it is not dangling. Please leave the doors to the refrigerator unsecured prior to collection for inspection. We will secure the doors prior to Collection. Refrigerators that are not properly prepared for pickup cannot be picked up.
Rugs should be cleaned and rolled up and taped on each end.
Bring your bike back to your dorm room and label it in accordance with Item #2 above.
Large mattress toppers will be packaged by SBS personnel at the time of pickup. Please leave your mattress topper on your bed with a note with information as outlined in Item #2 above. All other bedding (pillows, blankets, etc.) should be packaged in accordance with Item #1 above.
When can I schedule my pickup time?
Do I need to be present to receive my belongings when they are delivered?
Are there limitations on the quantity of belongings that I can store?
Customers will receive a link to tell us about their departure schedule from campus and provide their returning housing assignment information. Customers need to pack in accordance with the packing guidelines; however, they do not need to be present for pickup.
Customers do not need to be present at delivery time. Summer Break Storage works with the College/University to schedule delivery times in advance of move-in dates for upper class students. In most cases delivery times are three to four weeks in advance of the published move-in date to accomodate the majority of early arrival students. Special circumnstances can be handled on an as needed basis by contacting customerservice@sb-storage.com
Quantity limitations do apply; however, they have been set such that they are adequate for the majority of customers. The standard package is limited to a total of 10 items. Items are classified in two different sizes:
Items up to 18"H x 20"W x 20" D such as boxes, totes, luggage, etc.
Large Items such as refrigerators, bicycles, chairs, couches, other large furniture, televisions, etc. There is a limit of five large items.
In the event that a Student has more than 10 items at the time of pickup, the additional items will be noted on the pickup form and a separate invoice will be sent for the additional items. Additional fees will be $32.99/standard item and $50/large item plus applicable sales tax.
Each item stored is insured for up to $100 as a standard at the time of checkout. Students have the option to purchase additional insurance by contacting customerservice@sb-storage.com for a quote. Additional fees for added insurance will be sent as a separate invoice.